Job Description
This RN position in the Thoracic Surgery outpatient department involves supporting the cardiothoracic team, providing patient care, triage, education, and care coordination
Supports self-management by assessing patient needs, enhancing health literacy, and delivering age-appropriate care
Advocates for patients, facilitating access to services, medications, and community resources
Provides education, counseling, and performs telephone triage, ensuring patient understanding and engagement
Develops and updates individualized care plans, coordinating across settings and providers, including discharge and follow-up care
Coordinates referrals, home care, infusions, and communication between departments
Supports regulatory compliance, maintains documentation, and participates in quality improvement
Qualifications include RN license, CPR, and preferably experience in ambulatory care; strong communication, customer service, and computer skills required.