Job Description
Job Title: Customer Support Specialist
Join Team Amex and be part of a global community dedicated to empowering customers and businesses. As a Customer Support Specialist, you will play a vital role in ensuring customer satisfaction and loyalty.
Responsibilities:
Provide exceptional support to customers via phone, email, and chat.
Resolve inquiries and issues promptly and effectively.
Collaborate with team members to enhance service delivery.
Maintain accurate records of customer interactions.
Qualifications:
High school diploma or equivalent; degree preferred.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment.
Customer service experience is a plus.
