Job Description
Job Title: Customer Success Manager
As a Customer Success Manager, you will drive customer retention and growth by ensuring customers engage with and leverage the full value of the Checkr solution.
Responsibilities:
- Build and maintain strong customer relationships.
- Onboard new customers and provide ongoing support.
- Analyze customer usage data to identify growth opportunities.
- Collaborate with cross-functional teams to enhance customer experience.
- Conduct regular check-ins and provide training sessions.
Qualifications:
- Bachelor’s degree or equivalent experience.
- 2+ years in customer success or account management.
- Strong communication and problem-solving skills.
- Ability to work collaboratively in a team environment.