Retention Representative – No Experience Required

Job Description

Job Title: Inbound Sales and Customer Retention Representative

Responsibilities:

• Engage with customers to understand their needs and provide tailored solutions.
• Handle inbound sales inquiries and convert leads into sales.
• Retain existing customers by addressing concerns and offering suitable upgrades.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with team members to achieve sales targets and improve customer satisfaction.

Qualifications:

• High school diploma or equivalent; college degree preferred.
• Proven experience in sales or customer service.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong problem-solving skills and a customer-focused mindset.