Customer Success Manager

Job Description

Job Title: Customer Success Manager

Location: Denver, CO

Compensation: $70,000 – $80,000 / year

Responsibilities:

• Develop and maintain strong relationships with clients to ensure satisfaction.
• Onboard new customers and provide ongoing support.
• Analyze customer feedback and usage data to identify improvement opportunities.
• Collaborate with sales and product teams to enhance customer experience.
• Conduct regular check-ins and performance reviews with clients.

Qualifications:

• Bachelor’s degree in Business or related field.
• 2+ years of experience in customer success or account management.
• Strong communication and problem-solving skills.
• Ability to work independently and as part of a team.
• Familiarity with CRM software is a plus.