Job Description
Job Title: Customer Service Representative
We are seeking a dedicated Customer Service Representative to join our team. For over 60 years, we have evolved with technology and our communities, upholding our core values of Trust, Flexibility, and Focus on the Customer.
Responsibilities:
- Assist customers with inquiries and resolve issues promptly.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service delivery.
- Provide feedback to improve processes and customer experience.
Qualifications:
- High school diploma or equivalent.
- Excellent communication and problem-solving skills.
- Proficient in Microsoft Office Suite.
- Previous customer service experience preferred.