Professional Service Consultant

Job Description

–Field-Based Position – Must Reside Near a Major Airport

Position Summary:
The Performance Process Consultant will manage and deliver on-site and remote training for CDK software, applications, and business processes.

Responsibilities:

• Ensure CDK configurations meet client needs using Fixed Operations expertise.
• Become proficient in CDK Retail software and applications.
• Recommend best practices for CDK configurations to enhance client outcomes.
• Consult with clients on CDK solutions and train them accordingly.
• Collaborate with peers to achieve project goals.
• Mentor on-site associates to expand their knowledge.
• Review performance reports with management for improvement opportunities.
• Advocate for clients within CDK.
• Stay updated on automotive trends and best practices.
• Assess dealership knowledge and product utilization.
• Consult with staff at all levels.
• Identify workflow gaps and propose solutions.
• Advise on practices that enhance dealership efficiency and revenue.
• Complete documentation promptly.
• Support strategic improvements with the CDK team.
• 100% travel required.

Job Requirements:

• 5+ years in retail automotive with Fixed Operations expertise.
• 2+ years in retail automotive management.

Preferred Attributes:

• Strong written and verbal communication skills.
• Excellent interpersonal abilities.
• Proficient in MS Office.
• Ability to work independently in a fast-paced environment.
• Adaptability to remote client interactions.

Salary Range: $69,000 to $80,000

CDK Global values fair compensation based on skills, experience, and location. Total compensation may include bonuses and benefits such as:

• Paid Time Off (PTO)
• 401K Matching
• Tuition Reimbursement

CDK is committed to diversity and inclusion, ensuring all applicants are considered without bias. Applicants must be authorized to work in the US; visa sponsorship may be available.