Crisis Services Specialist

Job Description

Northern Lakes Community Mental Health Authority (NLCMHA) is hiring a Crisis Services Specialist for its Traverse City office, focusing on crisis intervention and access functions in a 24/7 crisis walk-in center and mobile services. The role emphasizes a culture of recovery and gentleness, requiring the specialist to provide crisis intervention, assessments, and referrals for mental health and substance use treatment. Key responsibilities include direct crisis support, access screenings, case consultation, and collaboration with community partners. Candidates must hold a Bachelor’s Degree in Social Work and relevant licensure in Michigan. The position offers a salary range of $56,450 – $64,950 and comprehensive benefits.

• Provide crisis intervention and de-escalation services.
• Link consumers to NLCMHA services through access screenings.
• Complete mental health treatment petitions and provide consultation.
• Participate in staff development and quality assurance activities.
• Maintain documentation in compliance with Medicaid standards.