Behavioral Health Care Manager

Job Description

> REF:#f24ab822ad050275 We Value Your Career at Careline

Picture yourself happy at work, surrounded by teams and people who are like family. At Careline, purpose is at the heart of our employee experience, empowering you to make a meaningful impact on patients and families during their most intimate intervals of life. We live a simple Mission: serve together, provide value, and deliver exceptional care.

Careline is proudly nurse-led, bringing a deep understanding and appreciation of the caregiving profession. Our commitment to excellence has earned us the Great Place to Work Certification for the last four consecutive years. We offer professional development, a supportive culture, and unique benefits designed with your needs in mind. If you’re passionate about caring and aspire to grow both personally and professionally, you belong with us at Careline.

Exceptional Benefits:
Medical, Dental and Vision Insurance
Short-Term Disability, Long-Term Disability and Life Insurance
Paid Time Off (PTO)
401(k) Retirement Plan
Mileage Reimbursement
Company Vehicle Program
Cutting Edge Technology
Key Responsibilities
Careline Behavioral Health Care Managers are core members of the collaborative care team, which includes the patient’s medical provider and psychiatric consultant, as well as the larger primary care team or medical team. The Behavioral Health Care Manager is responsible for supporting and coordinating the mental and physical health care of patients on an assigned patient caseload with the patient’s medical provider and, when appropriate, other mental health providers.

In this role you will be responsible for:
Supporting the mental and physical health care of patients
Screening and assessing patients for common mental health and substance abuse disorders
Facilitating patient engagement and follow-up care
Providing patient education about common mental health and substance abuse disorders and the available treatment options
Systematically track treatment response and monitor patients for changes in clinical symptoms and treatment side effects or complications
Supporting psychotropic medication management as prescribed by medical providers, focusing on treatment adherence monitoring, side effects, and effectiveness of treatment
Providing brief behavioral interventions using evidence-based techniques such as behavioral activation, problem-solving treatment, motivational interviewing, or other treatments as appropriate
Providing or facilitating evidence-based psychosocial treatments
Participating in regularly scheduled caseload consultation with the psychiatric consultant and communicating resulting treatment recommendations to the patient’s medical provider
Tracking patient follow up and clinical outcomes using a registry. Document in-person and telephone encounters in the registry and use the system to identify and re-engage patients.
Documenting patient progress and treatment recommendations in EHR and other required systems to be shared with medical providers, psychiatric consultant, and other treating providers
Facilitating treatment plan changes for patients who are not improving as expected in consultation with the medical provider and the psychiatric consultant
Facilitating referrals for clinically indicated services outside of the organization
Developing and completing relapse prevention self-management plan with patients who have achieved their treatment goals and are soon to be discharged
Required Qualifications
Bachelor’s degree from an accredited school in Social Work, Nursing, or Psychology
Minimum 2 years of social work and/or care management experience
Current and valid driver’s license
Reliable transportation and valid automobile insurance coverage
Demonstrates knowledge of differential diagnosis of common mental health and/or substance abuse disorders
Experience with screening for common mental health and/or substance abuse disorders
Experience with assessment and treatment planning for common mental health and/or substance use disorders
Experience with evidence-based counseling techniques
Ability to effectively engage patients in a therapeutic relationship
Demonstrates knowledge of evidence-based psychosocial treatments and brief behavioral interventions for common mental health disorders
Demonstrates basic knowledge of psychopharmacology for common mental health disorders that is within appropriate scope of practice for type of provider filling role
Desired Qualifications
Minimum 5 years of social work and/or care management experience
Familiarity with Aprima Electronic Medical Record (EMR) system
Location
Office Location: 770 Kenmoor Ave, Grand Rapids, MI 49546
Main Service Area: Grand Rapids and Surrounding Areas
Hours
Office Hours: 8:00 am – 5:00 pm, Monday through Friday
Background Screening
Careline Health Group conducts a background screening upon acceptance of a contingent job offer. Background screening is completed by a third-party administrator, the Michigan Long-Term Care Partnership, and is performed in compliance with the Fair Credit Report Act.

Reasonable Accommodations
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Equal Opportunity Employer
Careline Health Group is an equal opportunity employer.