Clinical Director

Lawrence
December 20, 2024

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Job Description

> REF:#131b9d6cf152fc29 *Who is Riverbend?*

Riverbend provides top tier addiction recovery treatment, behavioral health services, and community re-entry services.

At Riverbend, we are devoted to providing the highest quality care to those we serve and to assemble a professional and compassionate, determined, yet patient employee team to deliver exceptional service.

*Our Culture:*

*Mission first: *Our mission is simple, but not easy. Deliver the highest level of professional and compassionate care to all we serve, whether they require addiction services, sober housing, outpatient clinical care, outreach services, community re-entry services, or any other needs that we may be able to deliver.

*Cooperative Teamwork: *Our mission is not easy, but when a team works together, anything is possible. We strive to assemble and operate efficient and caring teams to operate all our programs. We believe in collaboration, both for its problem-solving effectiveness, but we also value the comfort and perseverance that belonging to a strong team brings to the employee experience. It is more joyful and rewarding to go to work when you trust and care about the people you work with, and they trust and care about you.

*Continuous Learning: *Everyone brings skills to their job. At Riverbend, we want to keep building those skills and add new ones. Developing skills requires a humble, yet bold attitude. We only learn when we accept that we can always learn more, which requires humility. Still, we want all employees to be bold exercising the skills that they do have. Whether you come to Riverbend at the beginning of your employment journey, or you are a seasoned professional, we believe in developing your skill to the next level.

*The Opportunity*

Riverbend is seeking an experienced Clinical Director to oversee all clinical operations at our Tower Hill residential treatment program in Lawrence, Massachusetts. You will be an integral player in our clinical team and work collaboratively with executive leadership and other clinical directors to establish and maintain best clinical practices across all Riverbend residential programs. You will be supported by and report to the Associate Chief Clinical Officer.

*Skills Required:*

*You are an established team player and leader with the personal and leadership skills to elevate your team and peers. *You possess at least one year of experience in a clinical leadership role. You have proven ability to maintain composure and exemplify to your team grace under pressure. You possess excellent organizational skills and can maintain prompt delivery of administrative scheduling and documentation.

*Responsibilities:*

1. Oversee and or supervise all program staff in cooperation with the Program Director.

2. Responsible for the oversight and monitoring of clinical services provided within the program.

3. Responsible for maintaining current DPH Licensing criteria and adherence to the agency’s internal best practices, policies and procedures, and quality standards.

4. Responsible for oversight and management of program referrals, waitlists, and intakes.

5. Acts as liaison between Riverbend and all outside agencies

6. Facilitates clinical team meetings

7. Track and complete all insurance authorizations through Medicaid and BSAS billing systems.

8. Facilitate biweekly individual/ group supervision of all direct reports.

9. Responsible for the oversight and implementation of the weekly Activity/Group schedule; delegation of staff to facilitate and carry through the approved curriculum.

10. Complete performance evaluations for direct reports.

11. Audit the EHR to ensure all direct reports are completing documentation in a timely manner and nothing is missing

12. Follow evidenced-based treatment protocols.

13. Engages all residents by understanding and addressing their needs, whether within or outside the scope of work.

14. Attend all required agency-wide meetings and training and completes assigned training by their due dates

15. Maintain confidentiality of resident, employee, and agency information in accordance with federal and state laws and funder requirements.

16. Responsible for the program and residents’ safety, ability to respond to emergencies at any time.

17. On-call responsibilities, including being available to respond to crises and emergencies during off-hours

18. Other duties as assigned.

*Supervisory Responsibilities:*

1. Direct reports of this position are counselors/ case Manager/medical staff.

2. Indirect reports of this position (collaboration with Program Director) are Recovery Specialists and Interns.

*Competencies:*

1. Excellent organizational, training, and time management skills

2. Strong verbal & written communication skills

3. Working knowledge of MS Word & Excel and Electronic Health Records.

*Required education and experience:*

1. Master’s degree in Social Work, Sociology, Counseling, Psychology, Human Services, or Public Health.

2. Five years of clinical experience working in substance use and or Mental health field

3. Current CPR

*Preferred Education and experience:*

1. License: LICSW, LMHC, LADCI, LMFT

*Affirmative Action/EEO statement:*

Riverbend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*Other duties:*

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

*Job Type: Full-time*

Pay: $85-$95,000

Benefits:
* 401(k) matching
* Health insurance
* Dental insurance
* Vision insurance
* Life and long-term disability insurance (100% company paid)
* Paid time off (2 weeks vacation, 2 personal, 8 sick days)
* Parental leave
* Professional development assistance
* Referral program
* Tuition reimbursement

*Application Question(s):*
* Do you currently have or are currently on track for a license in Counseling, Addiction, Social Work, or Mental Health.
* Do you have at least 1-year of Supervisor or Manager experience?

*Work Location*: In person

Job Type: Full-time

Pay: $85,000.00 – $95,000.00 per year

Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Parental leave
* Professional development assistance
* Referral program
* Retirement plan
* Tuition reimbursement
* Vision insurance



Application Question(s):
* Do you currently have or are currently on track for a license in Counseling, Addiction, Social Work, or Mental Health.
* Do you have at least 1-year of Supervisor or Manager experience?

Education:
* Master’s (Required)


Work Location: In person