Operations Support Specialist II

Moorestown
October 31, 2024

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Job Description

GILA is seeking a Customer Service Specialist to join our team, providing exceptional support to our clients in state governments, transportation authorities, and municipal entities. Our ideal candidate is detail-oriented and thrives in a fast-paced environment.

Responsibilities:

  • Deliver outstanding customer service via phone and email
  • Resolve client inquiries efficiently
  • Maintain accurate records of interactions
  • Collaborate with team members to improve processes

    • Qualifications:

  • High school diploma or equivalent
  • 1+ year of customer service experience
  • Strong communication skills
  • Proficiency in Microsoft Office
  • Ability to multitask and prioritize