Technical Account Manager – Remote

San Francisco
October 26, 2024

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Job Description

**Job Title: Technical Account Manager**

As a Technical Account Manager, your mission is to cultivate and enhance customer relationships, ensuring their success with Docebo. You are dedicated to aligning customer goals and challenges with our LMS solutions. Your aim is to make every interaction valuable and impactful.

**Responsibilities:**

  • Develop and maintain strong customer relationships.
  • Identify customer needs and provide tailored solutions.
  • Conduct regular check-ins and performance reviews.
  • Collaborate with internal teams to address customer feedback.
  • **Requirements:**

  • Proven experience in account management or customer success.
  • Strong understanding of LMS technologies.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.