Customer Retention Representative
Job Description
–Company Summary
DISH is excited to announce a Hiring Day in Chandler on November 13th for Inbound Sales and Customer Retention roles. Join us for onsite interviews with our team! Please register and select a date & timeslot for your interview.
Register for your timeslot here!
To attend, submit your application and arrive dressed for success, 15 minutes early. We look forward to meeting you!
DISH, an EchoStar company, has been innovating connectivity for over 40 years, offering satellite TV, live-streaming, smart home services, and more.
Department Summary
Our Inside Sales & Retention team excels in influencing customer decisions through a consultative approach, handling 100% inbound calls.
Job Duties and Responsibilities
The Retention Account Executive role offers opportunities to develop sales skills and build a long-term career at DISH, generating over $17 billion in revenue.
Key Responsibilities
- Sell DISH and Boost Mobile products to new and existing customers
- Assess customer needs and provide the best value
- Maintain focus on larger goals despite challenges
- Manage time effectively and seek to advance in sales
- Build and maintain customer relationships
- Document customer information
- Provide excellent customer service
Whats In It for You?
Uncapped Commission and No Cold Calling!
As a Retention Account Executive, youll handle 100% inbound calls with the best tools and services to fast-track your career.
Compensation
$17.75/hour base pay plus uncapped commission, targeting $64,000/year with top performers earning over six figures. Opportunities for promotion within your first year.
Additional Benefits:
- Paid training and ongoing development
- Medical, dental, and vision insurance
- Paid time off, 401(k) with company match, and tuition reimbursement
- Complimentary DISH TV and discounted Sling TV and Boost Mobile plans
- Rewards and Recognition program
Skills, Experience and Requirements
- Excellent communication skills
- High school diploma; college graduates preferred
- Pre-employment screening, including a drug test
- Full-time, on-site availability
- Smartphone or device with active network
Environment
- On-site desk position
- Full-time schedule with variable hours
- Ability to bid on work schedules based on performance
Salary Ranges
Compensation: $17.75/Hour
Benefits
We offer health perks, flexible spending accounts, a 401(k) Plan with company match, and more. Individual compensation varies based on qualifications and location.
Candidates must complete a pre-employment screen. We are committed to an inclusive workplace and fair employment opportunities.
The posting will remain active for a minimum of 3 days, extending until the position is filled.